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Workplace emails - No CAPS!

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EMaggio1 View Drop Down
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Joined: Oct/20/2008
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Direct Link To This Post Topic: Workplace emails - No CAPS!
    Posted: Sep/09/2009 at 10:42am


OK, I can't actually make that text red due to the publishing system I'm on, but it would certainly be annoying, wouldn't it?

And if you worked for New Zealand's ProCare Health, it could even get you fired.

That's exactly what hapened to Vicki Walker, who was abruptly kicked out of her job for sending "confrontational emails" with text formatted in a variety of red, bold, and all caps fonts. Walker had sent the emails to fellow workers within the company, usually with stern and detailed instructions on how forms should be properly filled out.

Someone at ProCare didn't like her approach, suggesting she caused "disharmony in the workplace" and was being too confrontational via email, eventually firing her without warning.

Walker, however, got the last laugh. She sued for wrongful termination and won the case, pocketing $17,000 in lost wages and for other unspecified harm caused due to the firing.

Quite a predicament. Is it actually possible to be confrontational in an email message? With instructions on how to fill out a form? By all accounts, Walker's emails sound rude and brusque, but did she cross a line? Just how angry would an email have to be in order to merit being fired from her job? I know I've sent a "confrontational" message or two to my co-workers in the past, and I've received more than my fair share of them, I think. I never recall anyone getting fired for it.

What do you think? Is it OK to fire someone for misuse of their caps lock button?


Edited by EMaggio1 - Sep/09/2009 at 10:42am
Ad augusta per angusta.
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